HAVE QUESTIONS?
Frequently Asked Questions
What sizes do you offer?
We offer a range of sizes for children from 0-3M - 3T. Please refer to our size chart for specific measurements.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
Are your clothes made from organic materials?
Yes, most of our clothes are made from organic and eco-friendly materials, with GOTS and/or OEKO-TEX® certification. Please check the product descriptions for specific details.
Do you offer international shipping?
Currently, we only ship to Canada and United States. We hope to offer more locations in the future!
What are your shipping rates
We currently offer a flat rate to both Canada and United States.
Canada: $10
USA: $20
How can I contact customer service?
You can reach us by email at: info@sokai.ca
What is your shipping policy
Please refer to our Shipping Policy.
What is your return policy?
At this time, we cannot accept returns. However, we do offer exchanges for items in new condition and unwashed. Please refer to our Return Policy for a full outline.